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We ship Monday through Saturday, weather permitting. We will always keep you posted on the shipping status of your item. You may add extra services either when you make payment, OR we can change the listing to reflect your needs and reserve the listing for you. We use USPS. I DO combine shipping, depending upon weight of the total items purchased-even if the listing does not reflect that. I you are interested in more than one item, please email me for a shipping quote. All items are packed with great care utilizing new, clean, and safe packing materials. Handling fees for listings are included in reflected shipping costs.
We are not experts on our items, but we do our best to be accurate in our description and presentation of each item. Please read description/see photos. We are always available to answer questions and give you more photos.
Payment: Payment is expected on the DAY OF PURCHASE, and due within 48 hours of purchase, (unless other arrangements have been made). If you are unable to contact us and pay for your item within this time frame, we do ask that you refrain from purchasing items. We do not "chase" buyers for payment, and unpaid items are relisted if we do not hear from you in 48 hours.
Shipping is via PRIORITY USPS within the US. Shipments paid for with Paypal will include tracking. We are not responsible for items once they leave our hands. Please email us if you need combined shipping for multiple items. We will gladly adjust the costs and reserve your listings.
At VintageSafe, we describe each item to the best of our ability and provide photographs to help you make a decision. We are always available to provide additional information, photos, and to answer your questions. Buyer's remorse or failure to read the description are not grounds for a refund. If we have missed something in a listing or have failed to accurately describe something, please contact us and we will arrange for return and refund. Should your item arrive damaged, you MUST save the packing materials and the item. You must contact us immediately and provide us with photos of the packing materials as well as the damaged item. Items which are damaged or which "disappear" during shipping and are NOT insured cannot be returned or refunded!
If you have not received your item within the expected time frame, CONTACT US ASAP so that we can notify the Post Office on our end. You must also contact your Post Office and inform them of the situation. We want you to be happy with your purchase, and we will do everything possible, within rational limits. Uninsured items which are damaged durings shipping are not refundable. Items which we incorrectly described are refundable.
We reserve/hold items for 24 hours. Unless previously discussed, all reserved listings are 24 hours only. If we cannot contact you within 48 hours of your purchase, we DO cancel your sale and re-list your item. We will make one attempt to contact you, but if we are unsuccessful in this attempt, the sale will be canceled.
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